What is KYC

by Pinaki Chatterjee

Courier To India: What is KYC?

With the Covid-19 outbreak and subsequent pandemic, shipping and courier services have become widespread and more essential than ever before.

Using international courier services has always been somewhat inconvenient and includes substantial paperwork. There is no deviation in this when shipping to or from India.

KYC(Know Your Customer) is a new requirement that has been introduced with the onset of the global Covid pandemic.

This particular article serves to answer most of the frequently asked questions regarding the introduction of mandatory sender KYC requirements for all shipments to India.

Frequently Asked Questions

What is KYC?

KYC or Know Your Customer is an identity and address proof verification procedure that has been established to prove the legitimacy of the exporter of the shipment. The KYC process is completed with the help of government issued identification documents belonging to the sender of the courier. The customs office at the port of entry will check the KYC proof and accordingly allows entry of goods into the country.

Why is KYC needed from the senders?

KYC documents are needed from the shipment exporters or the courier senders at the time of export in order to comply with the Government of India regulations. The exporter KYC documents have been mandated by the Customs circular number 09/2010 (amended by circular no. 2/2018, circular no. 13/2016, circular no. 07/2015). The courier must be booked by the original exporter/ owner/ Sender of the shipment any only that party ass the owner of the shipment can provide their KYC.

What KYC documents should individuals produce?

KYC proof must consist of government issued documents with both a photo ID and proof of address together. Any of the following documents can be used as KYC:

  1. Aadhar Card
  2. Valid Passport

Is PAN Card copy valid as KYC proof?

KYC proof must consist of both photo ID and address proof. In case of a PAN card with no address mentioned, you must submit one of the following documents in addition:

  1. Bank Account Statement
  2. Telephone Bill
  3. Rental Agreement
  4. LPG Connection Agreement

The address on my ID is different from the Place of Shipping; can I book a shipment. If so, what should I provide as KYC?

If your address proof is different from the place of shipping you must submit KYC according to one of the following cases:

  • In case the sender is temporarily residing in a rental in a different place from their different address, the KYC documents are:
  1. Rental Agreement Copy for a temporary address
  2. Proof of permanent address i.e. Aadhar/ Passport
  • In case the sender is temporarily residing at a hotel room in a different place from their permanent address, the KYC documents are:
  1. Hotel Booking Invoice
  2. Proof of permanent address i.e. Aadhar/ Passport/ Voter ID
  • In case the sender is residing within the districts of the same state, the shipper must provide four sets of self-certified copies of their permanent residential address proof i.e. Aadhar/ Passport/ Voter ID.

If you do not have any sort of local address proof you will not be allowed to book a shipment. You need to have an additional local ID or you must send it via a third party.

Are regular customers required to provide their KYC with every shipment?

Yes, all sellers must provide their KYC with each and every shipment irrespective of their shipment history.

I want to book my shipment through a trusted third party. Whose KYC must be produced for shipment approval?

In such cases, both the owner’s and the third party broker’s KYC must be produced for booking the shipment.

What documents must a registered Business/ Trust/ Foundation provide as KYC?

  • If your business is registered under GST and you have an IEC (Import Export Code), you must provide a one-time GSTN certificate, IEC, and PAN Card copy. These certificates must be submitted every three months.
  • If your business is registered under GST but you do not have an IEC, you must submit your business firm related registration certificates or partnership deed along with a PAN Card copy as a one-time document. These certificates must be submitted every three months.
  • If your trust/ foundation is not registered under GST, you can provide your trust/ foundation’s registration certificate along with your IEC and PAN Card copy as a one-time document. These documents must be submitted every three months.

What KYC must a foreign tourist produce in order to send articles of Indian origin to their home country?

In case you are a foreign tourist, you must provide the following KYC documents in order to send Indian articles to your home country:

  1. Valid Passport/ PIO Card
  2. Valid Indian Visa
  3. Rental agreement/ Hotel receipt/ Friend or relative’s photo ID proof in case you are staying at a friend or relative’s house

In case my name is being changed in government records, what must I do to ship my package?

Certified copies of your proof of address documents containing your old name must be provided as KYC. Additionally, you must submit a copy of the affidavit notarized by the state government or gazette/marriage certificate/ name change certificate.

Apart from the KYC documents, what else must I provide to ship my package?

You must provide an official invoice and a signed Letter of Authorization along with all other relevant documents necessary to comply with the origin and destination import/ export regulations and guidelines.

Am I allowed to ask someone else to prepare and sign the invoice for me in case I cannot?

No. An invoice is a legal instrument and in any circumstances, it should not be signed by any other person other than the owner of the shipment.

I do not have the required facilities to generate and print an invoice. What should I do?

In case you do not have the means to prepare a printed invoice, you can sign a hand-written invoice. Then you should issue a Letter of Authorization to a third party through Power of Attorney (POA) who can then generate a printed invoice and sign on your behalf.

Medicine from India

by Aronno Anwar


Thousands of visitors from India to Australia is now stranded and with a dire need for medication from India in Australia.

Elderly parents visiting Australia is out of stock with their prescribed medication and its very difficult to bring them from India as lockdown of commercial flights internationally continues due to the obvious reason of COVID19, global pandemic crippling the entire world.

Elderly parents requiring medication from India, now living with their next generations, were not prepared for this deadlock in air transport industry and now in a very difficult situation.

They are not only running out of social touch, it has become harder to maintain their health while they are overseas and they are realizing that they are in an unknown territory.

DTDC Australia wanted to be on the side of the elderly parents, in need of medications from India, were not prepared for this situation. DTDC Australia will provide door to door service with an estimated delivery time of 5-7 business days(minimum) from the day of dispatch from India with online tracking and signature on delivery, excludes customs duty and taxes in the destination country. legit

There are rules about bringing medication from India or any other country and medical devices into Australia. Many medicines and medical devices can be brought with you into Australia as long as they are for your personal use. Some require a permit and others cannot be brought with you at all.

International visitors and people coming back from holidays can bring in most medicines and medical devices under the traveler’s exemption.

It is against the law to bring medicines and medical devices into Australia to give to someone else.

There are also special rules for athletes and sporting teams.

Please visit our web site (www.dtdcaustralia.com.au) to book for a collection.

Required paperwork to bring Prescribed medication from India:

Customs Invoice with  batch no. expiry date of medicines to be mentioned.
Dr Prescription  – signed , stamped with registration no., within 3 months duration on the day of connection
Australian Dr Prescription within 3 months duration on the day of connection
Purchase bill original within 3 months duration on the day of connection
KYC – Aadhar copy of sender
Authorization Letter, original duly signed by the shipper
All papers duly signed with shipper’s contact number.
Medicine listed in NDPS / NDPS listed drugs as Ingredients not accepted / Paracetamol /Tablets for Fever/Hydroxychloquine etc not allowed

Value of the medication can not exceed more than twenty thousand Rupees.

Be careful when bringing herbal and traditional medicines with you to Australia. The Australian Border Force need to be able to identify what the substances are, so that they can determine if the products are subject to any import restrictions.

Additionally they may contain ingredients from endangered plants which are subject to import controls and require a permit. This includes Hoodia and weight loss products derived from Hoodia.

Sports teams and athletes must comply with special rules when visiting Australia to participate in a national or international sporting event.

Visiting sports teams and athletes should prepare for their visit to Australia well in advance. Organizers should follow these general rules:

Prepare a list of medicines and medical devices participants are bringing with them. This list must be in English and include the medicines and their strengths.

Maintain a record of the medicines and their use while the team is in Australia. This list must be produced if requested by an Australian Border Force officer.

Check the list of substances which are subject to import controls – there are some additional restrictions only for athletes.

Medicines brought by the team must not be given or sold to anyone who is not an official athlete or member of the sports team.

Medicines and medical devices brought by the team must not be used by anyone who is not an official athlete or member of the sports team.

Any unused medicines or devices must be destroyed when leaving or taken with you when you leave Australia.
An official member of the visiting team must be responsible for any medicines and medical devices and how they are used.

For further details please contact


Allied Couriers

by ajruddinkhatrimp@gmail.com

How UPS, DHL and FedEx Differ

UPS, DHL and FedEx are the biggest courier service providers in the world. They have been in the business for many years, and have transported billions of parcels. If you are trying to figure out the perfect carrier for your business, this piece is for you. We present the basic features of the three companies so that you can make the right choice.




Even though these three players function in the same industry, they have their uniques features. FedEx is noted for dominance in the air while UPS is well-grounded with enough fleet. DHL is a specialist in international shipping. Let’s take a look at the companies one by one.




UPS was founded in 1907, and it is the oldest of the three. It is present in about 220  countries as well as territories. It makes use of more than 2,500 facilities in the world with more than 28,000 access point locations. It has the largest fleet of vehicles using an alternative source of power in the world.


The company offers non-freight shipping services for both local and international customers. Some of its local services include UPS Ground, UPS Next Day Air Saver, UPS Next Day Air Early, UPS Next Day Air, UPS 2nd Day Air A.M., among others. Its international offers include UPS Worldwide Express Plus, UPS Next Day Air, UPS Worldwide Expedited, UPS Worldwide Express Shipping, UPS Worldwide Saver and so on.




DHL is a force to be reckoned with in the industry with the delivery of more than 1.3 billion parcels every year. It is the largest logistics company in the world with the widest delivery network. It delivers to sanctioned countries, such as North Korea, and that is why it is unique among the three companies under review.


It is not a US company, hence, it is not allowed to make local flights in the country. Consequently, it gives U.S. local services to other carriers. The company is noted for its contribution to emission reduction with its acquisition of an electric-vehicle company, StreetScooter, in 2014.


DHL’s domestic non-freight services include DHL SameDay Sprintline, DHL Express 9:00 Domestic, DHL Express 10:30 Domestic, DHL Express 12:00 Domestic, DHL Express 18:00 Domestic, etc.


For international services, you can get access to DHL Sameday Jetline, DHL Express 9:00, DHL Express 10:30, DHL Express 12:00, DHL Sameday Sprintline, DHL Express Worldwide, and so on. You can get a DHL quote with ease form the company’s website.




FedEx is an American company with a presence in more than 220 countries and territories of the world, including FedEx Australia. It has most planes on its fleet, and that is why it stands out among the rest.


Its local services include FedEx SameDay, FedEx SameDay City, FedEx 2Day A.M., FedEx 2Day, FedEx Express Saver, and so on. Its international non-freight services include FedEx International Next Flight, FedEx International Priority, FedEx International Economy, FedEx International First, FedEx International MailService, among others. DTDC Australia collaborates with major courier providers in Australia.


by ajruddinkhatrimp@gmail.com

How to Fix Shipping Cost Without Ripping Off Your Customer

The process of determining the right shipping cost, including Australia post parcel costs, for your supplies, is very vital for the success of your business. A cheaper shipping cost will enhance customer retainership and win new customers for you.


There are many factors that determine the best shipping method for you. Some of these factors include the size of your company, your business model, lifecycle stage, among others. You need to balance things up in a way that will meet the needs of your business and those of your customers.


Also, you need to have a strategic product pricing policy that covers the shipping cost. You have many options that will lead to the creation of a perfect pricing strategy that will be a source of strength for a shipping price structure.


What are the Shipping Costs?


There are many variables that determine shipping costs such as package dimension, delivery speed and your average shipping cost. You need to put these variables into consideration so that you can arrive at the perfect cost.


Why is this process important?


When calculating the shipping cost, you need to consider your budget and the needs of your customers. You should understand how charging too much or too little will affect the behaviour of your customers towards your business. If you charge too much, you may lose customers to your competitors and if you charge too little, you may not be able to make enough profit that will sustain your business.


Types of Shipping Costs


There are three major types of shipping costs – calculated shipping, flat-rate shipping and free shipping.


Calculated Shipping


Before listing your product, you should measure its weight and dimension, which will be used to arrive at a calculated shipping cost. The measurement of the package and the location of the customer will trigger an automatic calculation of the shipping charge.


Flat-rate Shipping


Flat-rate shipping does not consider the weight and dimension of the product. It is a perfect option for the majority of small businesses because it is reliable and convenient. Big companies have many things to think about, and that is why a flat rate may not work for them.


Free Shipping


Many customers like free shipping, but is there anything free in today’s world? As a business owner, you can take advantage of free shipping to woo customers. You can absorb the shipping cost or build it into the listed price. Also, free shipping makes the checkout process less cumbersome.


Are you shipping globally?


If you are shipping globally, you need to consider the landed cost. The landed cost includes the purchase price, duties, currency conversion, transportation fees and other related costs. Determining the right landed cost can be challenging because there are different variables that come into the picture.


These variables determine the final sale price and profit. You must ensure that your final sale price is competitive enough so that you will not lose customers to your competitors. You can collaborate with other players in the industry, like Australia post couriers, the Japan Post, FedEx, post shops, etc. so that you will be able to come up with the right price.


Allied Couriers

by ajruddinkhatrimp@gmail.com

The Cheapest Way to Ship Internationally

A lot of people believe that the cheapest international shipping is through the US Postal Service. If you are shipping locally in the US, the USPS can offer you the cheapest rate. However, going international exposes you to various options for optimum results.


Top players in international shipping include DHL, UPS, USPS and FedEx. Your ability to compare their prices will help you to determine the one that will meet your expectations. International shipping rates vary depending on weight, destination and delivery time frame.


The USPS has different pricing for various countries, and these countries are properly grouped for administrative convenience. USPS shipping rates can be cheaper but their delivery periods may not be ideal for a business person, especially if you desire next day delivery.


Hence, using the services of express shipping companies like FedEx, UPS and DHL can help your e-commerce business. However, it is advisable to have a business account with them so that you can get rates that will make you stay in business.


How to Determine Product Pricing


The cost of running your business and your competitors’ price will determine the right price for your product. Your running cost includes inventory, salaries, property leases, utilities, among others.


You need to get things straight in this regard before coming up with your final price. If you don’t get these numbers right, you can exhaust your financial resources, and this can lead to the failure of your business.


How Shipping Method Affects Price


Your pricing strategy will determine your shipping method. You need to get the product price right so that you can choose an ideal shipping method.


How to Price Your Products


There are many ways to price your product and some of them are discussed below.


Competitive Pricing


If your product cannot be easily differentiated from those of your competitors, you should use the competitive pricing method. This involves using an established market price for your product. If you fail to follow this model in this circumstance, you may lose a lot of customers to your competitors.


Cost-Plus Pricing


This method involves creating a price after considering your entire overhead cost and profit margin. However, you should be careful with this method, especially in a competitive environment.




Underpricing can make your product look inferior when compared to others. Also, if you price too low, you may not be able to cover costs, and this can lead to business failure. You should avoid underpricing as much as possible so that your business can move to the next level.




This is as bad as underpricing, or even worse. Overpricing can chase your customers away, and if you are not making sales, you may eventually lose out. Take note that customers will compare prices, and if yours is not reasonable, your competitors will be smiling to the bank.


Demand Pricing


This involves based on the quantity demanded. Usually, a wholesaler pays lower per unit because he is buying in quantity. Demand pricing is a blend of profit and volume, hence you can use it to achieve the best result

Air Express International Tracking

by ajruddinkhatrimp@gmail.com

How to Save Money Shipping with the US Postal Service

Shipping costs can have a great impact on your e-commerce business, and that is why top players in the industry like the US Postal Service, Hong Kong Post and Japan Post offer various incentives to many business owners. Consequently, you need a robust shipping strategy so that you will be able to make enough profit that will sustain your business.

To assist business owners to reduce their shipping costs, the US Postal Service (USPS) offers free shipping envelopes and boxes for some prominent service levels. You can order these free envelopes and boxes online through the USPS website, and they will be delivered at your door, free of charge.

Usually, the boxes come in packs of 10 or 25, and you can choose to pick them up at your post office shop. The USPS offers free shipping envelopes and boxes for Priority Mail as well as Global Express Guaranteed categories. The tables below will give you the details.

USPS Priority Mail Flat Rate Boxes & Envelopes

Item Dimension
Gift Card Envelope 10″ x 7″
Flat Rate Envelope 12 1/2″ x 9 1/2″
Legal Flat Rate Envelope 15″ x 9 1/2″
Padded Flat Rate Envelope 12 1/2″ x 9 1/2″
Small Flat Rate Box 8 5/8″ x 5 3/8″ x 1 5/8″
Medium Flat Rate Box – 1 (top-loading) 11″ x 8 1/2″ x 5 1/2″
Medium Flat Rate Box – 2 (side-loading) 13 5/8″ x 11 7/8″ x 3 3/8″
Large Flat Rate Box 12″ x 12″ x 5 1/2″

USPS Priority Mail Regional Rate Boxes

Item Dimension
Priority Mail Regional Rate Box – A1 10″ x 7″ x 4 3/4″
Priority Mail Regional Rate Box – A2 10 15/16″ x 2 3/8″ x 12 13/16″
Priority Mail Regional Rate Box – B1 12″ x 10 1/4″ x 5″
Priority Mail Regional Rate Box – B2 14 3/8″ x 2 7/8″ x 15 7/8″

USPS Priority Mail Boxes & Envelope

Item Dimension
Priority Mail Shoe Box 7 1/2″ x 5 1/8″ x 14 3/8″
Priority Mail Box – 7 12″ x 12″ x 8″
Priority Mail Box – 1092 12 1/8″ x 13 3/8″ x 2 3/4″
Priority Mail Box – 1096L 9 1/4″ x 6 1/4″ x 2″
Priority Mail Box – 1095 15 1/4″ x 12 3/8″ x 2 3/8″
Priority Mail Box – 1097 11 1/2″ x 13 1/8″ x 2 3/8″
Priority Mail DVD Box 7 9/16″ x 5 7/16″ x 5/8″
Priority Mail Box – 4 7″ x 7″ x 6″
Priority Mail Flat Rate Envelope 12 1/2″ x 9 1/2″

USPS Priority Mail & Priority Mail Express Boxes

Item Dimension
Priority Mail/Express Box – 1 11″ x 8 1/2″ x 5 1/2″
Priority Mail/Express Box – 2 11 7/8″ x 3 3/8″ x 13 5/8″
Priority Mail/Express Small Tube 25″ x 6″ x 6″ x 5 7/8″
Priority Mail/Express Medium Tube 37 11/16″ x 6 1/8″ x 5 1/8″ x 5 1/16″

USPS Priority Mail Express Boxes & Envelope

Item Dimension
Priority Mail Express Box – 1 11″ x 8 1/2″ x 5 1/2″
Priority Mail Express Box – 2 11 7/8″ x 3 3/8″ x 13 5/8″
Priority Mail Express Box 15 1/4″ x 12 3/8″ x 3″
Priority Mail Express Tyvek Envelope 11 5/8″ x 15 1/8″

USPS Global Express Guaranteed Envelopes

Item Dimension
Global Express Guaranteed Plastic Envelope 15 1/8″ x 11 5/8″
Global Express Guaranteed Letter Envelope 12 1/2″ x 9 1/2″

Restrictions to Take Note?

You can only use these boxes and envelopes for the right service level. For example, you can only use a Priority Mail Express box to ship your package through Priority Mail Express. You can get the best shipping quotes from DTDC Australia.

Baby Food to India

by Pinaki Chatterjee

Baby Food: How Can I send Baby Food To India

cheapest shipping from Australia to USADo you send baby food to India ? It is a very common question that we get from customers in  Australia wanting to send baby food to India. Baby food is another item that has high in demand among new parents travelling to India for holiday.

New parents travelling to India take a good amount of baby food with them as part of their additional luggage however that may not be sufficient for the child or children depending on the period they want to stay in India or the consumption and food habit of the child.  In many occasion we find that the parent living in Australia is desperately trying to get a way to send a few tins of baby food that is generally consumed by the child. It is not that baby food is not available in India, rather mums often do not want to change the brand of the food the child is used to.

We have seen situation where child is lactose intolerant the parents are really cautious and careful to choose the baby food from the local market in the country where they are. Certainly there is a valid reason for any parent to find out a way to get baby food transported to India and we get a lot of request for that.

Yes, we send baby food to India.

Although we are talking about baby food here, in reality people have general interest to know about sending food items to India and those inquiries are dominated by various types of tinned foods, biscuits, chocolates, protein powder, health supplements of various types and many more for personal usage. Cosmetics is also another item that customers come to us to inquire about – if they are allowed to send for personal usage.

Please contact us for further information before booking your shipment to send food item or cosmetics.

Allied Couriers

by agent 007

Details Of Factors Determining The Cost Of Allied Couriers

To determine the cost of Australian allied couriers, we need to be able to determine the parcel weight. This is because weight is an important factor in shipping costs. All you need to do is get the actual parcel fee, so having to wait at the post office or courier is a very stressful task. This is something you can do from the comfort of your office or home. If you are an entrepreneur and deeply involved in sending parcels, I recommend that you buy a weighing machine.

Allied CouriersWith this tool, you can spend a lot of time before you leave home for Australian postal service, without spending time waiting for the weight of your luggage, just buying stamps or making corresponding payments. You can save. For services such as ATM, services common to all major post offices mean that the time it takes to issue packages can be reduced.

Size is another important factor when setting shipping rates for Aus express post. A package of a certain size has a certain rate. If you want to measure the actual size of the tape package, you can get the corresponding rate in the postal directory. This allows you to see how much you need to pay for shipping or delivering stamps or packages. Some post offices and Australia delivery service have boxes for setting international parcel prices in Australia. This is useful in some cases when other factors such as plot weights are ignored. However, it is disadvantageous if the plot size is much smaller than the corresponding box size.

Package destinations are also an important factor when measuring postage for international tracking in Australia Fiji. This is because many major post offices and parcel delivery providers charge specific charges for packages delivered in different countries and locations.

Cheap International Shipping From Australia

by agent 007

The Real Face of The Cheap International Shipping By Sea

The first thing to do before searching for the cheap international shipping from Australia to different parts of the world is a good shipping quote. Make sure you have written all the relevant details that you think are necessary for what you want to send. For example, where is the destination, when do you plan to transport the goods, how do the goods arrive at the shipping port, and how do you transfer from the foreign port to the final destination?

Cheap International Shipping From AustraliaIf you are new to cheap international shipping by sea, product sales consultants can be very helpful. Unfortunately, this usually means an increase in total costs, so your cheap shipping costs will not be very cheap. The benefits of using any of these elements understand and explain how he/she can solve it in general terms, what happened, and how if God does not allow it That is. Do you understand the actual impact of additional costs on your company? Transportation of cheap luggage Australia may clearly seem to be economicalto express courier service; it is more popular than air transport and allows you tosave more.

In conclusion, always contact many companies of dispatching cheap luggage Sydney that can demonstrate a record of accomplishment of providing high-quality services and make sure they have a good reputation for international shipping services. Ask a few questions and pay particular attention to the number of answers received and the amount of easy-to-understand information available. Secondly, if you use a package, you can make a well-informed decision by sending the package overseas in the cheapest way. You must also ensure that the quote you received includes other fees that you must pay, such as taxes and other charges that are included in the cost when you arrive at the destination.

On Time Couriers

by agent 007

Simple And Efficient Way To Choose On Time Couriers

The most important part of a courier service is that it delivers the products at the right time at the destination. The packaging must also maintain its original condition and must not be hindered or mistreated. Of course, each person would think twice before spending money on something.

On Time CouriersWhen choosing the on time couriers service, there are some very important points to consider:

  • History of the company. How good is the company? What is customer satisfaction?
  • The courier service must be so extended that your package can be delivered to the desired destination.
  • All additional and necessary services you need must be provided in the online courier quote you are looking for.
  • The courier company must have a very good reputation for the prompt delivery of the products. Nobody wants to choose a courier service known for delaying delivery.

It is important to do a detailed investigation of the overseas postage company and its background. It is very obvious that the customer appreciates the goods he wishes to send with a courier service with certainty.

Same-day delivery:

This type of courier service means that the package is delivered within 24 hours after receiving the package. This is a very efficient and time-saving way to send packages within the city limits. This is used more frequently if you do not have time to deliver the package to the person you want personally. This is also very profitable since you can certainly save the travel costs that you would have to pay if you delivered the package yourself. This turns out to be much cheaper.

It is important to look for courier services that do not offer services at very unreasonable prices. Do not take into account the overseas shipping that seem to offer extremely cheap services, since the security of your package would really be in danger.