Please check that we are able to carry your contents before placing your order. Items that are strictly prohibited and CANNOT be sent through our services.
Prohibited / Restricted items will be subject to destruction, non – collection, delay or return. If a Prohibited, and Restricted item is collected and then later returned. There will be no refund of carriage will be given. return charges will be applicable. In the event of damage, a Prohibited / Restricted item may be discarded depending on the condition of the parcel. No insurance will apply to prohibited / restricted items, if you have selected insurance coverage for such items then the insurance will be void and no claims for loss or damage can be submitted for prohibited / restricted items.
In addition the sender will be liable for any damages, If caused in transit to other consignments or property, resulting from sending a Prohibited, and Restricted items. DTDC Australia Pty Ltd operates an automated booking service. If you chose to purchase additional transit cover on Prohibited or Restricted items, the cover will be invalidated.
In addition DTDC Australia Pty Ltd have a check box that must be ticked to state the Prohibited or Restricted items & Terms and Conditions list have been read before an order can be completed.
Please note:- Hazardous or Dangerous goods are strictly prohibited from our services. Failure to declare Dangerous goods can lead to prosecution where unlimited fines and imprisonment is possible. If an Item/s sent within a Hazardous box, will be classed as such. DO NOT RE USE OLD HAZARDOUS BOXES.
The Prohibited Items. Also, Restricted Items have to be read to understood. As part of these Terms and Conditions. The following commodities are not acceptable for transport by DTDC Australia. Also, any of our carriers under any circumstances. This is a result of a policy decision, following the full consideration of Operational, Legal and Risk Management implications:
Aerosol cans or Sprays
Alcohol (Any type)
Animals live or dead / Any Animal Parts including meat or Ivory and Ivory products Any Unpacked items
Articles of exceptional value (e.g. works of art, antiques, precious stones, gold & silver
Antiques (breakable and/or fragile)
Currency, Cheques, Bank Cards, Credit Cards, Any form of Money or tickets of any kind
Dangerous goods and kind – e.g. Explosives / fireworks / Christmas Crackers / Radioactive materials / Deactivated or Replica Weapons and Munitions / Swords / Knives / Weapons / Flammables and Fire Extinguishers
Engines / Motors also, Generators. Also, for the Gearboxes. If any part containing, either having been used with oil / petrol
Food items (perishable)
Firearms, parts thereof and ammunition
Furniture that is not flat packed.
Glass / Acrylic / Mirrored items / Corian / Crystal / Ceramic / Fiberglass / Porcelain / Plaster / Marble / China / Stone / Slate / Resin / Granite / Carbon / Clay / Concrete – (or
any items containing these materials).
Hazardous or combustible materials (as defined in IATA Regulations)
Lithium Batteries or products containing lithium batteries
Human remains, including ashes, and body fluids
Jewellery of any kind, watches, precious metals and stones
Magnets or items containing ferro – magnetic material
Money, Keys, Negotiable items / Payment cards / Birth certificates, and Driving licenses
Plants, Seeds, and Flowers
Prescribed Drugs and Medication
Speakers & Amplifiers
Tobacco and tobacco products
Televisions / Plasma and TFT Screens, Monitors, computers, printers, tablets, mobile phones also, any electrical items including gaming consoles
Vehicles / Motorcycles
White goods – fridges, ovens, stoves, cook tops, Microwaves, dishwasher, washing machine, air conditioning units etc.
Property that the carriage which is prohibited in any law regulation or statute of any federal, state or local government of any country to or through which the consignment may be carried.
Please click the below link to view Prohibited & Restricted Items.These apply to any bookings made through our website or any other means.You can download and print this document by clicking the link below.If you require further clarification or assistance on this,
PThen please contact our office via 1300 658 775
or email firstname.lastname@example.org
Please find the link below: Restricted Items