Our innovative driver tracking software allows you to Keep up with your driver's whereabouts with detailed Time allocation and estimated delivery. You can also view your drivers movements On our interactive map system that gives you details.
When you request a product or service we provide you with A fast and easy secure online confirmation that your order Has been received and will be sent out within The given time period.
Having trouble with your shipment or Do you need advice or maybe you missed you Delivery? Our online chat support Is designed to make sure you receive the best Service possible. No matter where or when, Our team has got your back.
Sydney, Brisbane, Perth, Adelaide And Melbourne. Our same day shipping is sure To take the hassle out of your day and with Our competitive prices we always leave you With a smile on your face. Here at DTDC we know how valuable your time is.
Receive update notifications of your Parcel process from when it has been ordered Until the courier delivers it to your door. Simple, Easy and user friendly. We make sure You are involved every step of the way.
DTDC’s online tracking system is designed to make your delivery experience feel like a walk in the park. Our detailed tracking will give you and overview From when your package is at the Hub or in tranzit until It arrives at your door. You are part of the process 24/7
DTDC Australia prides itself in its ingenious workmanship as a road freight service provider. We help businesses expand by ensuring safe and effective transportation of your cargo.
DTDC offers a variety of international services at a very competitive price. We pride ourselves in delivering the best quality service money can buy.
We have warehouses and terminals spread all over the continent, DTDC leaves no stone unturned in providing facilities of the door to door courier Australia wide for the delivery of your goods.
Yes! Your shipment will be delivered today. We have a range of services and can provide delivery when you need it the most. For more information, please visit www.dtdcaustralia.com.au
No, DTDC requires that the shipment has to be properly packaged and ready for pickup before the driver arrives.
There is no limit on the size of the shipment we can send. Please note that we do not accept the following shipments containing Furniture (Including piano’s), Glass, Dangerous goods. For more information please visit www.dtdcaustralia.com.au and look under our section ¨useful information¨/ Prohibited goods and Items!
Yes, you can book a shipment as the receiver. You must ensure that the individual who is shipping the parcel is aware that we will collect the shipment and that they have packaged the goods correctly and that it is ready for pick up.
For local metropolitan deliveries, you can request the driver to call you when he is on his way for the pick up or delivery, by leaving your details and instructions in the special instructions box. For interstate parcel deliveries, the driver will not call before pick up or delivery.
You can cancel a shipment at no charge to you before it has been allocated to a driver. Once the parcel has been allocated to a driver, there will be a futile charge applied to the job.
If the receiver is not present, you can provide an authority to leave (ATL) in the special instructions box. If no instructions are provided and the receiver of the goods is not there at the time of delivery, return charges may also apply.
You can pay online using Amex, MasterCard and Visa.
Your goods are not insured whilst they are in transit. It is your responsibility to organize your own insurance.
Depending on the service booked, we will ensure that your parcel is picked up and delivered within our quoted times. Once the job has been allocated to a driver you can then track the whereabouts of the driver directly from our website at www.dtdcaustralia.com.au
You can select to receive a proof of delivery with a signature by text, email or both. Provided that you have given us the necessary details such as your email address and or cellphone number.
For all same day services, you will receive a quote with charges depending on the type and size of the consignment, distance traveled and the service type selected. We also have additional surcharges that may apply and will provide it at the time of the quote.
We do not accept cash payments on pick up or delivery.