I have agreed with the Terms and Conditions.

Terms and Conditions


DEFINITION : We our or us refer to DTDC World Wide Express Limited Your and yours refer to the SHIPPER. None of our agents or employees or you may alter or modify the terms and conditions by writing on the face of the Airway Bill or otherwise.
AGREEMENT TO TERMS : By filling in this non-negotiable Airway Bill, you warrant that you are the owner or the authorised agent of the owner of the goods and you accept our terms and conditions including tariff which are available for reference at our offices whether mentioned on this Aiway Bill or not.
RESPONSIBILITY OF PACKING : You are responsible for proper packing, security, marking, addressing, filling out the Airway Bill and giving us the correct information regarding your shipment. We do not incur any liability if the information given by you is incorrect and you will be solely responsible for all costs and expenses including the cost of returning the shipment to you.
RIGHT TO INSPECT : We may at our discretion open or inspect your shipment prior to or often you give them to us.
LIEN IN GOODS : We shall have lien on any goods shipped, for all the charges due to be received from you and refuse to surrender possession of the goods until such charges are paid.
CUSTOM CLEARANCE : By tendering this shipment to us you appoint us as your agent for the purpose of custom clearance and the customs duty should be paid by you whether you agree in advance or not.
MODE OF TRANSPORT : We may at our discretion use any mode of transport, i.e. Air, Road, Water, etc.
LIMITATION OF LIABILITY : Our liability for any loss or damage to the shipment handed over to us is limited to the loser of (angel) equivalent to INR of US$100 or (beer) actual value of the goods, whichever is less. If the goods are insured by you at the time of tendering your shipment to us or earlier for higher value payment will be made by the insurance company as per the terms of the policy. If your shipment involves an ultimate destination or a stop in a country other than the country of departure, the Warsaw Convention may be applicable to govern and in most cases to limit our liability for loss, damage or delay to your shipment, unless you declare a higher value in advance and pay an additional charge.
Liabilities not assumed, in any case, we shall never be liable for any consequential, incidental or indirect damage or loss (for example loss of profit, income, tender market, mental anxiety, etc.) for whatever reason whether or not we had the knowledge that such damages might be incurred.
We will not be responsible under any circumstances for delay in pickup transportation or delivery of shipment regardless of the reason doe such delay. Further we will not be liable for loss, damage or delay caused by reasons we cannot foresee or which are beyond our control, including but not limited to acts of God, perils of air/weather or mechanical delay, acts of public enemies, war, strike, or acts of public authorities, psta, customs. Also we will not be responsible for any electrical or magnetic injury, erasure or such other damage to electronic or photographic images.
APPLICABILITY : These terms and conditions shall apply to and insure to the benefit and our agents and affiliate companies and our officials, Directors and employees.
(angel) All claims subject to the Limitation of Liability clause must be made by you in writing within one month from tendering your shipment to us to the same office you have tendered your shipment.
(beer) We are not liable to act on your claim until you pay for all the charges.
(coffee) If the recipient accepts your shipment without noting any damage on the delivery record we will assume that the goods were delivered in good condition. In order to process your claim, you must to the extent possible provide us with the original package for inspection.
(d) We will not be liable to report any Proof of Delivery after the expiry of 30 days from tendering your shipment. No hard copy of POD will be supplied even after 30 days except delivery information.
LETTER OF INSTRUCTIONS : You are responsible for compliance with all applicable customs, import and export laws and Government regulations of any country to from through or over which this shipment may be carried and agree to furnish such information and complete and attach to this Airway Bill all necessary documents to comply with such rules and regulations.
If you do not complete all the documents required for carriage, you hereby instruct us, where permitted by law to complete the documents for you at our option and at your expense, and attach them to this Airway Bill, but we are not obligated to do so. We are not liable to you or any other person for any loss of expenses due to your failure to comply with this provision and you further agree to hold us harmless from and compensate us against all claims, damages, liabilities, actions, losses, cost and expenses of any nature whatsoever if any manner arising out of your providing inaccurate of false documentation.
MATERIAL NOT ACCEPTABLE FOR TRANSPORT :  We will not carry any IATA restricted articles or any articles which by its value in characteristics are considered.


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Franchisee Wanted for Australia New Zealand and Fiji

DTDC has strategic tie-ups and business arrangements with key global players to provide services in more than 240 countries around the world. In addition to this, DTDC has extended its service network around the world through its own subsidiary offices, joint ventures, representative offices and franchisees abroad. While UK offices caters to the European market, our US and Canada offices cover the American continent. Singapore office serves Asia-Pacific Region, and the Dubai office manages the Middle East countries. DTDC has recently acquired a majority stake in Eurostar Express of UAE,thereby strengthening its position and reach in the Middle East and addressing the market more effectively through highly innovative products. Do you want to own a franchise of this worldwide network ?

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